Payment policy
Last Updated: DEC 16, 2025
At QuietQuartz, our goal is to make every purchase secure and straightforward. This Payment Policy explains the payment options we accept, how payments are handled, and the steps we take to keep your information safe.
Payment Options
We currently accept the following methods:
Credit and Debit Cards: MasterCard, Visa, American Express, UnionPay.
Note: Additional secure payment methods may become available at checkout depending on your device or location.
Authorization of Payments
When you place an order, the payment method you select will be authorized for the full order amount. Orders are only confirmed once the authorization is successful.
Secure Processing
All payments are processed through trusted and secure gateways. QuietQuartz does not keep or store your full card details.
Website Security (SSL Encryption)
Our store is protected with 128-bit SSL encryption, ensuring that your personal and payment details remain private while being transmitted. Look for the lock symbol in your browser to confirm a secure connection.
Industry Standards (PCI DSS)
We partner with processors that follow PCI DSS security standards, which are designed to safeguard cardholder information at every stage.
Tokenization for Safety
If you choose to save your payment method or use recurring billing, your details are replaced with secure tokens. This way, sensitive data is never directly exposed.
Currency of Transactions
All payments are charged in U.S. Dollars (USD).
Order Changes and Cancellations
Orders cannot be changed once placed. If you wish to cancel, please contact us right away at support@quietquartz.store. Cancellation is only possible if the order has not yet been shipped or processed.
Declined or Failed Payments
If a payment is declined, please check with your bank or card provider. If the issue persists, contact our support team at support@quietquartz.store for help.
Refunds
Refunds are issued according to our Return And Refund Policy and will always be processed back to the original payment method used.
Fraud Prevention
We reserve the right to cancel any order identified as suspicious or unauthorized. QuietQuartz may also refuse service in cases of fraudulent activity.
Taxes and Additional Costs
All applicable taxes are included in the listed price. The total you see at checkout is the final price, no hidden or extra charges. Since we only ship within the United States, no import duties or international fees apply.
Chargebacks & Disputes
If you encounter a payment issue, please contact us at support@quietquartz.store before filing a chargeback. Our team will work to resolve the matter quickly and fairly.
Future Recurring Billing
If subscription or recurring services are introduced later, charges will be billed automatically to your selected payment method. You may cancel anytime by contacting customer support.
Policy Changes
This Payment Policy may be updated occasionally. Any revisions will be published here with an updated “Last Updated” date.
Contact Information
Business Name: QuietQuartz
Business Hours: Mon – Fri, 09:00 Am – 05:00 Pm (GMT-06:00)
Business Email: support@quietquartz.store
Business Address: 116 Cedar Ln, Chandler Texas 75758, United States